Information you provide
This may include your name, email address, phone or WhatsApp number, preferred activity, date, group size and details you include in a message.
POLICY OVERVIEW
Privacy should be part of a good guest experience.
This policy explains the main ways information may be collected and used when you browse our website, send an enquiry or request help with travel arrangements. It is general website information and should be updated to reflect your final legal and operational practices.
How information is used
We may use enquiry details to answer questions, discuss availability, coordinate requested arrangements, respond to follow-up messages and maintain relevant business records.
Service providers
If you request an activity, some details may need to be shared with the relevant operator to check or coordinate that request. We should share only what is reasonably needed.
Retention and security
Access to enquiry records should be limited to authorised personnel. Information should be retained only as long as needed for the relevant purpose and applicable obligations.
Your choices
You can contact us to ask about information you submitted or request a correction where applicable. Some records may need to be retained for legitimate business or legal reasons.
Cookies and website data
Technical logs or cookies may be used to support site operation and security. Any analytics, advertising or tracking tools should be described here once confirmed.
Questions about your information?
Contact us and identify the enquiry you are asking about.
Please have this policy reviewed and adjusted for the company’s actual data practices and applicable privacy laws before relying on it as legal advice.